Trade-in Policy

Trade-In of Gold Ornament

• Customers are able to trade-in his or her gold ornaments based on the following guidelines:
• After the sale transaction has been completed, the customer shall not buy back the gold ornament from the company.
• Chip Lee’s prevailing Discount Factor of Trade-In and/or Cash Back may be revised from time to time and will be made known to the customer before the transaction.

1. Trade-In Gold Ornament for Gold Ornament

• The value of the Customer’s gold ornament shall be determined according to the following formula:

Nett Weight x prevailing Retail Price of Gold x Chip Lee’s prevailing Discount Factor of Trade-In

• If the gold ornament purchased by the Customer is lower than the trade-in value, then the cash-back to the Customer shall be determined according to the following formula:

(Trade-In Value of Customer’s Gold Ornament – Retail Price of New Item) x Chip Lee’s prevailing Discount Factor of Cash Back

2. Trade-In Gold Ornament for Jewellery

• The value of the Customer’s gold ornament shall be determined according to the following formula:

Nett Weight x prevailing Retail Price of Gold x Chip Lee’s prevailing Discount Factor of Trade-In

• If the jewellery purchased by the Customer is lower than the trade-in value, then the cash-back to the Customer shall be determined according to the following formula:

(Trade-In Value of Customer’s Gold Ornament – Retail Price of New Item) x Chip Lee’s prevailing Discount Factor of Cash Back

Please visit our outlets with your gold ornaments, so that we can assist you with our trade-in process.